Tag Archives: Technology

Adapting To Change With Fidelity Investments’ Amanda Robinson and Bill Spera



The needs and demands of younger generations of clients are changing dramatically, and advisors are going to have to change and evolve with them. And adapting to prospect and client expectations will change how financial advisors market their services as well.

In this episode, Davis Janowski, senior technology editor at WealthManagement.com is joined by Amanda Robinson, director of model portfolios business development and Bill Spera, director of market research at Fidelity Investments. They discuss what Fidelity research has shown are some of the key differences between Gen X, Y and Z expectations as compared to their Boomer forbearers. The firm also discusses some significant recent shifts in outsourcing trends among advisors, from technology to asset management.

In this episode, you will learn:

  • Some of the challenges advisors face in today’s market
  • What different generations are looking for from their advisor
  • How technology changes the way advisors market to and interact with clients
  • How advisors’ views on outsourcing have changed over the last few years.

Resources: WealthManagement.com | Fidelity Investments | Amanda Robinson | Bill Spera


A Look Into 2022 for Financial Advisors with John Pierce of Cetera



As we approach the new year, many firms are both taking a look back and leaning into the future and setting plans for 2022. 

In this episode, Davis Janowski, senior technology editor at WealthManagement.com is joined by John Pierce, head of business development at Cetera Financial Group to talk about what his firm is doing on many fronts to both help advisors grow and assist them in their work with clients to establish the best version of their own financial wellbeing. 

In this episode, you will learn:

  • About some of the many challenges Cetera is striving to solve for advisors 
  • Cetera’s focus on a more diverse and female workforce 
  • Three key trends John Pierce sees in the advisor industry 
  • Initiatives and strategic planning steps Cetera will undertake in 2022 
  • How Cetera is advancing technology for advisors 
  • Challenges in the industry and how it is addressing the skillset scarcity within the advisor industry. 

Resources: WealthManagement.com | Cetera.com | John Pierce


The Virtual Connection with Shannon Spotswood



The past year and a half has taught us that virtual platforms need to be available for advisors to stay in contact with their clients. How can advisors leverage new technology to create the optimal client experience?

In this episode, David Armstrong is joined by Shannon Spotswood, president of RFG Advisory, a two-time finalists for the non-custodial RIA support platform at the Wealth Management Industry Awards. Shannon discusses how technology changed the way advisors interact with clients and the future of advisory platforms.

In this episode, you will learn:

  • Why RFG Advisory decided, six years ago, to tear the RIA support platform apart and rebuild from the ground up around the needs to the modern financial advisor.
  • What kind of advisor best fits with the RFG Advisory service model, and how advisors on the platform are growing three times faster than the national average.  
  • RFG’s virtual assistant program and other new initiatives for their advisors

Resources: WealthManagement.com | Shannon Spotswood | RFG Advisory


The Future Of Technology Is Now with Jack Swift



Personalization and artificial intelligence are buzzwords advisors are hearing all the time these days but few have real access to either.

In this episode, Wealth Management Senior Technology Editor Davis Janowski  is joined by Jack Swift, senior partner and president of The TIFIN Group. Jack dives into financial technology and artificial intelligence, detailing how the nine business units in the group use machine learning, natural language processing, semantic search and other technologies to provide personalization to financial advisors and their clients.

In this episode, you will learn:

  • How The TIFIN Group’s nine business units and their applications apply emerging technology to provide personalized data about clients and their investments to advisors
  • The benefits of semantic search, machine learning, natural language processing and how data lakes are helping build the future of financial advice.
  • The democratization of AI and what this means for the industry
  • Potential future services of TIFIN
  • And more!

Resources: WealthManagement.com | TIFIN | Jack Swift


How the Pandemic changed with Heather Kelly



As the 2021 Wealth Management.com Industry Awards wrap up for the year, the focus is on the top finalists and how their companies are changing the wealth management industry, and bringing new ideas and innovations to the forefront. 

In this episode, David Armstrong is joined by Heather Kelly, senior vice president, head of advisory and strategic accounts with Allianz Life Financial Services, recognized for the Conversations That Matter Project, a wide-ranging research project focusing on client and advisor relationships and communications, how the pandemic has changed the dynamic and the language that best resonates with clients during turbulent times. 

In this episode, you will learn:

  • Heather Kelly’s role in the Conversations That Matter Project 
  • Which methods of communication are being favored by both advisor and clients 
  • How recent technology trends have impacted the way advisors work with their clients and wholesalers
  • Why gratitude and empathy have become some of the most important traits clients see in their advisor

Resources: WealthManagement.com | LinkedIn: Heather Kelly | LinkedIn: Allianz | Allianzlife.com 


The Future of Advisor and Client Engagement Using Black Diamond Wealth Platform — with Guest Steve Leivent



In this episode, David Armstrong is joined by Steve Leivent, the SVP and co-general manager of SS&C Advent’s Advisory business, to discuss his firm’s recognition in the Wealthmanagement.com Industry Awards for the Technology Category of Rebalancing and Client Portals for their Black Diamond Wealth Platform. 

In this episode, you will learn:

  • Steve Leivent’s background and role with SS&C Advent
  • The advisor problem Black Diamond is trying to solve
  • How continuous advisor feedback helps guide the iterations of Black Diamond
  • The future of technology integration in advisor workflows
  • Which areas of technology have accelerated during the pandemic and what has been eliminated 
  • SS&C’s initiatives towards cybersecurity and protecting their client’s data  

Resources: WealthManagement.com | Black Diamond Wealth Platform | SS&C Advent.com LinkedIn: Steve Leivent


Succession Planning in Wealth Management – with Guest Ric Edelman



In this episode, David Armstrong is joined with Ric Edelman, founder of Edelman Financial Engines, as they discuss the succession planning that financial advisors should be doing in order to keep up with the changing industry. 

In this episode, we discuss:

  • The results from a survey Edelman Financial Engines completed to uncover the impact of the COVID-19 pandemic
  • The changing advisory model since COVID-19
  • How the financial Advising role might change as the industry changes
  • What the market may look like for younger advisors in the financial industry  
  • And more! 

Tune in to learn what succession planning might look like for financial advisors who want to stay successful in a changing industry. 

Resources: WealthManagement.com | Edelman Financial Engines | Ric Edelman 


Managing Financial Risk with Riskalyze – With Guest Aaron Klein



In this episode, David Armstrong, executive director of content at WealthManagement.com,speaks with Aaron Klein, founder and CEO of Riskalyze. Aaron introduces the firm’s digital technology designed to help financial advisors and their clients manage risk.  

In this episode, you’ll learn:

  • How Riskalyze’s Life Alignment software, portfolio analytics, and investment research help advisors and their clients manage risk
  • About the firm’s spreadsheet that promises to efficiently keep up with custodial workflow 
  • Riskalyze’s advisor questionnaire-approach for client risk assessment calculation 
  • Aaron’s take on their Volatility Resource Kit as volatility and pandemic-relief tool 
  • And more!

Tune in to learn more about Riskalyze and how they embody their mantra, “technology needs to be a means to an end”! 

Resources: WealthManagement.com | Aaron Klein | Riskalyze 


Reps Supporting Reps with Peak Brokerage Services (Peak Reps) – With Guest Michael Lomas



In this episode, David Armstrong, editor in chief at WealthManagement.com, speaks with Peak Brokerage Services’ owner and partner, Michael Lomas about everything from Medicare, Social Security and college planning. Mike reveals why his firm is a “one-stop financial shop” and why it resonates with the firm’s marketing, compliance, and “reps help reps” vision. 

In this conversation, you’ll learn:

  • Mike’s insight on Peak Reps’ as a “one-stop financial shop” that creates a virtually-connected atmosphere for advisors   
  • Peak Reps’ family-like approach to educate advisors to get out there and grow their practice  
  • How Mike’s firm uses workshops, online platforms, radio, social media, and virtual libraries to reach and train current advisors and prospects 
  • Mike’s take on the importance of shared knowledge and using Peak’s experts as a resource 
  • And more!

Tune in to find out how Peak Reps can help you develop all the knowledge you need to succeed in the industry! 

Resources: WealthManagement.com | Peak Brokerage Services | Michael Lomas


Helping Advisors Make A Move to Independence with Goldman Sachs Private Bank Select – With Guest Gary Basso



In this episode, David Armstrong, editor in chief at WealthManagement.com speaks with Gary Basso, head of distribution and institutional sales at Goldman Sachs Private Bank. Gary discusses the firm’s tech and digital banking strategy for independent advisors and clients and how the company’s securities-based lines of credit allow borrowers to access cash without liquidating their investment portfolios.

In this conversation, you’ll learn:

  • How Goldman Sachs Private Bank Select approaches technology and digital banking for liquidity and line of credit purposes  
  • The firm’s tech commitment for high-speed loan processing 
  • How clients and independent advisors can benefit from GS Select as a tool for liquidity 
  • Gary Basso’s take on how Goldman Sachs’ platform impacts banks and advisors 
  • And more!

Tune in to discover the Goldman Sachs approach for clients and advisors and how they can seamlessly finalize a loan!  

Resources: WealthManagement.com | GS Select | Gary Basso