Tag Archives: Clients

The Virtual Connection with Shannon Spotswood



The past year and a half has taught us that virtual platforms need to be available for advisors to stay in contact with their clients. How can advisors leverage new technology to create the optimal client experience?

In this episode, David Armstrong is joined by Shannon Spotswood, president of RFG Advisory, a two-time finalists for the non-custodial RIA support platform at the Wealth Management Industry Awards. Shannon discusses how technology changed the way advisors interact with clients and the future of advisory platforms.

In this episode, you will learn:

  • Why RFG Advisory decided, six years ago, to tear the RIA support platform apart and rebuild from the ground up around the needs to the modern financial advisor.
  • What kind of advisor best fits with the RFG Advisory service model, and how advisors on the platform are growing three times faster than the national average.  
  • RFG’s virtual assistant program and other new initiatives for their advisors

Resources: WealthManagement.com | Shannon Spotswood | RFG Advisory


Growing The RIA Space — with Guest Cheryl Nash



In this episode, David Armstrong is joined by the CEO of Tegra118, Cheryl Nash, as they discuss the changes that the company went through in 2020 and what creative challenges are planned for the future. 

In this episode you will learn:

  • How Tegra118 has evolved in the year following the Motive Partners investment.
  • How recent acquisitions and partnerships set up Tegra118 for the RIA space.
  • How using risk capabilities will help their clients.
  • Why the diversity and inclusion needle moves slowly in the wealth management industry.

Resources: WealthManagement.com | Tegra118  | Cheryl Nash


Data vs Documents; The Battle Within The Financial Services Industry – with David Knoch



In this episode, David Armstrong is joined by David Knoch, CEO of Docupace, an industry leading provider of comprehensive solutions for digitizing and automating front to back office wealth management operations.

In this episode, we discuss:

  • How Docupace can help a financial advisor whether they are part of a large IBD or if they are a small RIA
  • David’s view on how the industry handled the rollout of Reg BI (Regulation Best Interest)
  • The steps Docupace is taking with compliance to keep advisors on track
  • How is Docupace alleviating the need for “repapering”
  • Why “document management” should really be considered “data management.”

Resources: WealthManagement.com | Docupace | David Knoch on LI


Leading the Way for the Next Generation – with Jennifer Bacarella



In this episode, David Armstrong is joined by Jennifer Bacarella, director of firm development at Sigma Financial, as they discuss how Sigma Financial is leading the industry by helping to cultivate and develop the next generation of advisors.

In this episode, we discuss:

  • What is the Next Gen Fusion Program
  • The skills not taught that every emerging finance student needs to know
  • Where are the schools falling short
  • What are some ways to infuse new blood into the industry
  • How Sigma is giving back to military veterans

Resources: WealthManagement.com | Sigma Financial| Jennifer Bacarella


Joining a Broker Dealer Firm — with Guests Tim Edwards and Tony Montanari



In this episode, David Armstrong is joined by Prospera Financial Services’ Tim Edwards, principal and Tony Montanari, vice president of business development, as they discuss what you can expect when you join the firm as an independent advisor. They dive into conversation about what Propera has to offer and Tony shares insight from an advisor’s perspective. 

In this episode you will learn:

  • The background of Prospera Financial Services  
  • About Prospera’s fundamental behaviors program  
  • How Prospera created their core engine software  
  • Tony’s experience as an advisor working with Prospera   
  • And more! 

Tune in now to discover what Prospera Financial Services has to offer, and gain real insight from an advisor using those services! 

Resources: WealthManagement.com | Prospera Financial Services | Tim Edwards | Tony Montanari | ACM Wealth Management 


Building a Community of Advisors — with Guest Luke Winskowski



In this episode, David Armstrong is joined by Luke Winskowski, Senior Vice President, Advice & Wealth Management at Thrivent, to discuss the work Thrivent is doing to bring together a community of advisors and provide them with the tools they need. 

In this episode you will learn:

  • The background of Thrivent Advisor Network  
  • How Thrivent brings together a community of advisors  
  • Ways that Thivent brings faith into financial discussions  
  • How Thrivent helps advisors with succession planning   
  • And more! 

Tune in now as we uncover Thrivent’s aim to create a network of advisors where individuals are provided with resources they need to be successful! 

Resources: WealthManagement.com | Thrivent Advisor Network | Luke Winskowski 


Succession Planning in Wealth Management – with Guest Ric Edelman



In this episode, David Armstrong is joined with Ric Edelman, founder of Edelman Financial Engines, as they discuss the succession planning that financial advisors should be doing in order to keep up with the changing industry. 

In this episode, we discuss:

  • The results from a survey Edelman Financial Engines completed to uncover the impact of the COVID-19 pandemic
  • The changing advisory model since COVID-19
  • How the financial Advising role might change as the industry changes
  • What the market may look like for younger advisors in the financial industry  
  • And more! 

Tune in to learn what succession planning might look like for financial advisors who want to stay successful in a changing industry. 

Resources: WealthManagement.com | Edelman Financial Engines | Ric Edelman 


The Future of the Financial Advising Industry – with Guest Eric Clarke



In this episode, David Armstrong is joined by Eric Clarke, the CEO of Orion Advisor Services. David and Eric dive into their thoughts about the future of financial advising and how COVID-19 has changed the course of the industry.

In this episode, we discuss:

  • How COVID-19 has changed the way that Orion does work
  • What Marketer is and how it works 
  • Orion’s COVID-19 social media campaign 
  • What the future looks like for the financial management industry  
  • And more! 

Tune in as we uncover what the future might hold for financial advising and changes are coming in the industry. 

Resources: WealthManagement.com | Orion Advisor Services | Eric Clarke  


Technological and Investment Solutions with Vestmark – With Rob Klapprodt



In this episode, David Armstrong speaks with Rob Klapprodt, corporate strategy officer at Vestmark. Rob shares the firm’s outsourcing and digital technology approach designed for investment enterprises, financial advisors, and their clients. 

In this conversation, you will learn:

  • Vestmark’s commitment to delivering investment solutions to clients 
  • How the firm uses outsourcing as a benefit for them and their clients 
  • Rob’s take on how Adhesion Wealth supports Vestmark with customer support models 
  • Vestmark’s approach to compliance solutions 
  • And more!

Tune in to learn how technology and outsourcing solutions can help you achieve a long-term thriving practice!

Resources: WealthManagement.com | Vestmark | Adhesion Wealth | Rob Klapprodt


Managing Financial Risk with Riskalyze – With Guest Aaron Klein



In this episode, David Armstrong, executive director of content at WealthManagement.com,speaks with Aaron Klein, founder and CEO of Riskalyze. Aaron introduces the firm’s digital technology designed to help financial advisors and their clients manage risk.  

In this episode, you’ll learn:

  • How Riskalyze’s Life Alignment software, portfolio analytics, and investment research help advisors and their clients manage risk
  • About the firm’s spreadsheet that promises to efficiently keep up with custodial workflow 
  • Riskalyze’s advisor questionnaire-approach for client risk assessment calculation 
  • Aaron’s take on their Volatility Resource Kit as volatility and pandemic-relief tool 
  • And more!

Tune in to learn more about Riskalyze and how they embody their mantra, “technology needs to be a means to an end”! 

Resources: WealthManagement.com | Aaron Klein | Riskalyze